Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jesus cortez

jesus cortez

February 27, 2026

5  out of  5
rating by jesus cortez
"Gracias por tu servicio Yossmin muy hamable"
Profile photo of daniel elias

daniel elias

February 27, 2026

5  out of  5
rating by daniel elias
"Gracias por tu servicio yossmin"
Profile photo of Herminia Sandoval

Herminia Sandoval

February 27, 2026

5  out of  5
rating by Herminia Sandoval
"Gracias por tu servicio Yossmin"
We responded:
"Hi Herminia, Thank you for your positive review! We’re glad to hear you had a great experience with us. If you or anyone you know in Dallas, Oak Cliff, or the surrounding areas is looking for reliable and affordable auto insurance, please don’t hesitate to reach out. We’re here to provide personalized coverage and excellent service tailored to your needs. Looking forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Profile photo of Erwin Rodriguez

Erwin Rodriguez

February 27, 2026

5  out of  5
rating by Erwin Rodriguez
"Great service"
Profile photo of Eduardo Lopez

Eduardo Lopez

February 26, 2026

5  out of  5
rating by Eduardo Lopez
"Great customer service."
We responded:
"Eduardo, Great service for a great customer! - Carlos"
Profile photo of Placido Parra

Placido Parra

February 25, 2026

5  out of  5
rating by Placido Parra
"Yossmin fue muy hamable y comprensiva conmigo"
Profile photo of Joe Esparza

Joe Esparza

February 20, 2026

5  out of  5
rating by Joe Esparza
"Great service from Ashley!"
We responded:
"Hi Joe, Thank you for your kind words! We’re glad Ashley could provide you with great service. At our Dallas and Oak Cliff office, we’re proud to offer personalized auto, home, and renters insurance solutions tailored to meet the needs of our community. If you or anyone you know is looking to compare insurance options or get a free quote, please don’t hesitate to visit us or give us a call. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Noe Perez

Noe Perez

February 18, 2026

5  out of  5
rating by Noe Perez
"Gracias por tu tiempo yossmin muy hamable"
We responded:
"Hola Noe, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin te brindó un servicio amable y dedicado. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada y soluciones confiables de seguro de auto. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda, no dudes en visitar www.teamluevano.com o llamarnos al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Jose Landeros

Jose Landeros

February 11, 2026

5  out of  5
rating by Jose Landeros
"Las señoritas de enfrente me tratan muy bien!"
We responded:
"Hola José! Muchas Gracias por las 5 estrellas 🌟! Las agentes enfrente siempre están listas para asistir con servicio al cliente. Carlos Luevano y Equipo"
Profile photo of CLARENCE James

CLARENCE James

February 9, 2026

5  out of  5
rating by CLARENCE James
"My dad was having an issue with his bill. He had been calling for ,3 days and to no avail . On Monday , Feb 9th and Jason took care of us in about 10 minutes. He was pleasant and answered all of the 82 year old questions. He also placed his account back on every 3 months for payment. He was very patient and considerate. He advised my Dad could call him at anytime! Kudos to you Jason! Customer care is everything!"
We responded:
"Hi Clarence, Thank you for sharing this wonderful feedback! I’m so glad Jason was able to assist your dad promptly and patiently, making the billing process smooth and stress-free. Providing exceptional customer care to our clients in Dallas, Oak Cliff, and surrounding areas is our top priority. If you or your family need help with auto, home, or renters insurance, feel free to reach out anytime. We’re here to provide personalized service and competitive quotes tailored to your needs. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Bobby Lee

Bobby Lee

February 9, 2026

5  out of  5
rating by Bobby Lee
"Thank you yossmin for you help"
We responded:
"Hi Bobby, Thank you for your kind words! I’m glad Yossmin was able to assist you. At our Dallas and Oak Cliff office, we’re committed to providing personalized and reliable auto insurance solutions to meet your needs. If you or anyone you know is looking for competitive quotes or trusted coverage, please visit www.teamluevano.com or call us anytime at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Emely Villegas

Emely Villegas

February 9, 2026

5  out of  5
rating by Emely Villegas
"Yossmin fue muy linda y me ayudo a conectar el Drove Safe and Save."
We responded:
"Hola Emely, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin te ayudó con el programa Drive Safe & Save. En nuestra oficina de State Farm en Dallas, Texas, nos dedicamos a brindar un servicio personalizado y soluciones de seguro de auto confiables para clientes en Dallas, Oak Cliff y ciudades cercanas. Si tú o alguien que conoces quiere comparar cotizaciones o necesita asistencia, no dudes en visitar nuestro sitio web www.teamluevano.com o llamarnos al (214) 337-8888. ¡Esperamos poder ayudarte nuevamente pronto! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Xochilt Alvarez

Xochilt Alvarez

February 5, 2026

5  out of  5
rating by Xochilt Alvarez
"Had an in-office visit on February 2, 2026 to pay my home/auto bill. I was attended by Stephania and she went above and beyond to not only take care of my payment, but also set up my online billing passwords. She gave exceptional customer service and I highly recommend this office for their professionalism!"
We responded:
"Hi Xochilt, Thank you for your wonderful review! I’m glad Stephania could provide you with exceptional service and help set up your online billing smoothly. At our Dallas office, we’re committed to going above and beyond for every client in Dallas, Oak Cliff, and the surrounding communities. If you or anyone you know needs trusted auto or home insurance with personalized support, please visit www.teamluevano.com or call us anytime at (214) 337-8888. We appreciate your recommendation and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Gerardo Figueroa

Gerardo Figueroa

February 4, 2026

5  out of  5
rating by Gerardo Figueroa
"Ashley assisted me through the phone great service!"
We responded:
"Hi Gerardo, Thank you for your kind words! I’m glad Ashley could assist you with great service over the phone. At our Dallas and Oak Cliff office, we strive to provide personalized and reliable auto insurance solutions to all our clients. If you or anyone you know needs help comparing quotes or finding the best coverage, please visit www.teamluevano.com or call us at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Cj Harris

Cj Harris

February 4, 2026

5  out of  5
rating by Cj Harris
"I’m always speaking with Estephanie and Jason and I must say anytime I call and talk with them about anything pertaining to my policy , they’re always so professional, very great personalities! They are going to try and find you the best rates depending on your needs… Literally feels like you’re talking with friends/ family . Another thing I love is if it’s something they have to escalate they most definitely will reach out to you in a timely manner to follow up . The whole office is excellent but these two are who I normally talk to ."
We responded:
"Hi CJ, Thank you so much for your heartfelt review! It’s wonderful to hear that Estephanie and Jason consistently provide professional, friendly, and attentive service that feels like talking to family. At our Dallas and Oak Cliff office, we’re dedicated to finding the best auto insurance rates tailored to your needs while making the process as easy and personable as possible. If you or anyone you know is looking for trusted coverage in Dallas, Oak Cliff, or surrounding areas, please don’t hesitate to visit www.teamluevano.com or call us at (214) 337-8888. We truly appreciate your continued trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Juan Ventura

Juan Ventura

February 2, 2026

5  out of  5
rating by Juan Ventura
"Exelente servicio al cliente,se los recomiendo Gracias al agente Jason por ayurme."
We responded:
"Hola Juan, Muchas gracias por tu recomendación y por reconocer el excelente servicio al cliente que te brindó el agente Jason. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada y las mejores opciones de seguro de auto para nuestros clientes. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda con su seguro, no dudes en visitar www.teamluevano.com o llamarnos al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Sarah Huerta

Sarah Huerta

January 29, 2026

5  out of  5
rating by Sarah Huerta
"Jason is truly a standout agent, the kind of professional who makes the entire process feel easier, calmer, and genuinely enjoyable from start to finish. He’s incredibly patient and never rushes decisions, taking the time to really understand needs, concerns, and goals, which makes working with him feel personal rather than transactional. His understanding nature creates a sense of trust—you always feel heard and respected, no matter how big or small the question is. Jason also excels at staying in contact; his communication is consistent, clear, and reassuring, so you’re never left wondering what’s happening or what the next step might be. On top of all that, he brings a great sense of humor to the table, which lightens stressful moments and makes conversations feel natural and comfortable. That balance of professionalism, attentiveness, and genuine warmth sets him apart, making him not just a great agent, but someone you’re genuinely glad to work with and confident recommending to others.Thank you Jason for all your help 👍👍👍👍👍👍👍👍💯💯💯💯"
We responded:
"Hi Sarah, Thank you so much for your heartfelt and detailed review! I’m thrilled to hear that Jason made your auto insurance experience easy, calm, and even enjoyable. Providing patient, personalized service with clear communication and a touch of warmth is exactly what we strive for at our Dallas and Oak Cliff office. If you or anyone you know is looking for trusted, tailored auto insurance coverage in Dallas, Oak Cliff, or surrounding areas, please don’t hesitate to visit www.teamluevano.com or call us at (214) 337-8888. We truly appreciate your recommendation and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Karen Nunez

Karen Nunez

January 29, 2026

5  out of  5
rating by Karen Nunez
"Ashley assited me today ,she was very helpful."
We responded:
"Hi Karen, Thank you for your kind words! I’m glad Ashley was able to assist you and provide helpful service. At our Dallas and Oak Cliff office, we’re committed to delivering personalized auto insurance solutions to meet your needs. If you or anyone you know needs reliable coverage or wants to compare quotes, please visit www.teamluevano.com or call us anytime at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Crystal Jones

Crystal Jones

January 27, 2026

5  out of  5
rating by Crystal Jones
"Amazing customer service. I am so glad I have State farm as my insurance company they go to war for me when I'm right and need help,with any claims they make everything a little bit more bearable .Thank you State farm 💖💯"
We responded:
"Hi Crystal, Thank you for your heartfelt review! We’re honored to be your trusted insurance company and proud to stand by you when it matters most. Providing compassionate and reliable support during claims and beyond is our commitment to clients in Dallas, Oak Cliff, and surrounding areas. If you or anyone you know needs personalized auto insurance solutions, please visit www.teamluevano.com or call us at (214) 337-8888. Thanks again for choosing State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Alma Flores

Alma Flores

January 27, 2026

5  out of  5
rating by Alma Flores
"Today Ashley Castaneda,helped me out with a payment she was very helpful amd patient with me.Thank you"
We responded:
"Hi Alma, Thank you for your kind words! I’m glad Ashley Castaneda could assist you with your payment and provide patient, helpful service. At our Dallas and Oak Cliff office, we’re dedicated to offering personalized auto insurance solutions and outstanding customer care. If you or anyone you know needs assistance or wants to compare quotes, please visit www.teamluevano.com or call us at (214) 337-8888. We appreciate your trust and look forward to helping you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com "
Profile photo of Marcelo venegas

Marcelo venegas

January 26, 2026

5  out of  5
rating by Marcelo venegas
"Overall great customer service via phone and in person as well."
We responded:
"Hi Marcelo, Thank you for your kind feedback! We’re glad to hear you received excellent customer service both over the phone and in person. At our Dallas and Oak Cliff office, we’re committed to providing personalized and reliable auto insurance solutions tailored to your needs. If you or anyone you know is looking to compare quotes or get the best coverage in the area, please visit www.teamluevano.com or call us anytime at (214) 337-8888. We look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Eduardo Torres

Eduardo Torres

January 26, 2026

5  out of  5
rating by Eduardo Torres
"Hoy hablé con Ashley Castañeda ,su trabajo lo iso muy bien ,buen servicio."
We responded:
"Hola Eduardo, Muchas gracias por tu comentario positivo. Me alegra saber que Ashley Castañeda te brindó un excelente servicio y realizó un gran trabajo. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada y soluciones confiables de seguro de auto. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda, no dudes en visitar www.teamluevano.com o llamarnos al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Jennifer Ramirez

Jennifer Ramirez

January 23, 2026

5  out of  5
rating by Jennifer Ramirez
"Estephanie was Amazing today. Very knowledgeable and caring. Way to go!"
We responded:
"Hi Jennifer, Thank you so much for your wonderful review! We're thrilled to hear that Estephanie provided you with knowledgeable and caring service—that's exactly the experience we strive to deliver every day at our State Farm office. Whether you're looking for a new auto insurance quote, exploring online quote options, or need assistance with home, renters, life, or business insurance, we're here to help you every step of the way. If you or anyone you know needs a personalized insurance review or a quick quote, please don’t hesitate to call us at (214) 337-8888 or visit our website. We’re committed to being your good neighbor and trusted insurance partner. Thanks again for your kind words! Carlos Luevano & Team Carlos Luevano Jr - State Farm Insurance Agent 3225 Fort Worth Ave, Ste 170 Dallas, Texas 75211 (214) 337-8888"
Profile photo of Lauffayetta Johnson

Lauffayetta Johnson

January 21, 2026

5  out of  5
rating by Lauffayetta Johnson
"Marriann gave me great service. She explain in detail the insurance coverage I was receiving and what it covers. She also informed me of the difference in comp and collision coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Antonia Aguirre

Antonia Aguirre

January 21, 2026

5  out of  5
rating by Antonia Aguirre
"La mucchacha de entrance me ayudo con el setup de mi cuenta muy buen servicio"
We responded:
"Hola Antonia, Muchas gracias por tu comentario positivo. Nos alegra saber que la chica de la entrada te ayudó con el setup de tu cuenta y que recibiste un muy buen servicio. En nuestra oficina en Dallas y Oak Cliff, nos comprometemos a ofrecer atención personalizada y eficiente a todos nuestros clientes. Si tú o alguien que conoces necesita un seguro de auto confiable y a buen precio, no dudes en contactarnos. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"