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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K White

K White

June 9, 2026

5  out of  5
rating by K White
"I did my quote online and then got a call from Jason and he worked his magic. He was very professional and understanding with what I needed done."
Profile photo of Thomas Dumais

Thomas Dumais

June 5, 2026

5  out of  5
rating by Thomas Dumais
"I had the pleasure of talking to Rebecca today, it was great. I always get top notch customer service whenever I call and speak with a human. Rebecca took the time to get all my info regarding my change in policy, it was the most comforting experience after fighting the online bots trying to get a document and not able to gain access to my account. It was one of those you need a new password and then once you try and create a new password the system tells you that you can’t use your past password situations, ugh. Thank you Rebecca I look forward to speaking with you again- Thomas Dumais"
We responded:
"Hi Thomas, Thanks for giving our Agency a Five 🌟 Review! I am always here to help; call/text me 214-337-8888 or email me carlos@teamluevano.com State Farm is going through a lot of GREAT changes currently to remain the #1 Auto Insurer, we've had 4 rate reductions in Texas for current and new customers. No stone is being left unturn and customer satisfaction is priority. We look forward to helping you and and your family. Carlos Luevano and Team"
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Liliana Ramirez

June 2, 2026

5  out of  5
rating by Liliana Ramirez
"Jason is a very knowledgeable person, he takes his take to explain your options to get the best deal. Thank you!!"
We responded:
"Hi Liliana, Thank you for your review! I’m glad to hear Jason was knowledgeable and took the time to explain your options—because getting the best deal shouldn’t feel rushed or confusing. That’s the kind of service we’re proud to provide to clients in Dallas, Oak Cliff, and the surrounding communities for auto, home, and renters insurance. If you ever want to compare coverage again or review your policy, visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Euni Wang

Euni Wang

May 11, 2026

5  out of  5
rating by Euni Wang
"Estephanie was very kind, patient, and helpful throughout the process. I was really stressed about my claim situation, especially because of graduation and move-out timing, but she’s very professional and explained things clearly and gave me very reassuring news about the claim timeline and reopening process. Her help genuinely made me feel much more relieved. I truly appreciate her professionalism and kindness!"
We responded:
"Hi Euni, Thank you so much for sharing your experience. I’m really glad Estephanie was kind, patient, and able to explain everything clearly—especially during a stressful time with graduation and your move-out timeline. It’s important to us that when clients need help with a claim, they feel informed, supported, and reassured every step of the way here in Dallas, Oak Cliff, and surrounding areas. If you ever need help with anything else—auto, home, or renters insurance, or if you’d like to review your coverage—please visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Jes U

Jes U

May 7, 2026

5  out of  5
rating by Jes U
"You need anything go with Ashley!! She provided such excellent customer service. She explained in detail leaving no room for questions! Keep up the great work and thank you again.."
We responded:
"Hi Jes, Thank you for your review! I’m so glad to hear Ashley provided excellent customer service and explained everything in detail so you felt fully taken care of—no unanswered questions. That’s exactly how we aim to serve our clients in Dallas, Oak Cliff, and the surrounding cities for auto, home, and renters insurance. If you ever want to compare coverage options or review your policy, visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of James Williams Jr

James Williams Jr

May 6, 2026

5  out of  5
rating by James Williams Jr
"Always helpful. And take time with old customers"
We responded:
"Hi James, Thank you for your positive review! We really appreciate it. It means a lot to hear that we’re always helpful and that our team takes the time with longtime customers. That’s the kind of service we want to keep providing for folks in Dallas, Oak Cliff, and the surrounding areas. When you need anything—auto, home, or renters insurance—or if you want to compare coverage options, you can visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Paulina Castaneda

Paulina Castaneda

May 6, 2026

5  out of  5
rating by Paulina Castaneda
"Ashley at State Farm provides exceptional customer service! She is knowledgeable, responsive, and truly takes the time to help me with anything I may need. I always feel confident knowing she has my best interest in mind. If you’re looking for an insurance agent who is reliable and genuinely cares, I highly recommend Carlos Luevano Jr. and his team."
We responded:
"Hi Paulina, Thank you so much for your amazing review! I really appreciate you sharing that Ashley has been knowledgeable, responsive, and takes the time to help you with whatever you need. That “best interest” mindset is exactly how we like to serve our clients in Dallas, Oak Cliff, and the surrounding areas for auto, home, and renters insurance. If you or anyone you know wants to compare coverage options or get a quote, please visit www.teamluevano.com or call us 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Gerardo Lopez

Gerardo Lopez

May 5, 2026

5  out of  5
rating by Gerardo Lopez
"Great costumer service"
We responded:
"Hi Gerardo, Thank you for your positive review! We’re glad to hear you received great customer service. Our team works hard to make sure clients in Dallas, Oak Cliff, and surrounding areas feel taken care of—whether it’s auto, home, or renters insurance. If you ever want to compare coverage options or get a quick quote, visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Gloria Hamilton

Gloria Hamilton

May 5, 2026

5  out of  5
rating by Gloria Hamilton
"Very kind and respectful, willing to help with anything"
We responded:
"Hi Gloria, Thank you for taking the time to leave a review. I’m really glad you felt respected and that our team was willing to help with anything you needed. At our State Farm office in Dallas and Oak Cliff, we focus on being there for our customers—whether it’s auto, home, or renters insurance. If you ever want to compare options or review your coverage, feel free to visit www.teamluevano.com or call us 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Flor Adriana Echeverria

Flor Adriana Echeverria

May 5, 2026

5  out of  5
rating by Flor Adriana Echeverria
"I have been a State Farm client for a quite some time and When I needed my agent the most they came through. Estefania went above and beyond to help me when I purchased my home. She was prompt on replying and communicating with the loan company and myself. Making the process easy!!"
We responded:
"Hi Flor Adriana, Thank you so much for the thoughtful review. It means a lot to hear that even after being with State Farm for a while, we were there for you when you needed us most. I’m glad Estefania went above and beyond while you purchased your home—being prompt, communicating clearly, and helping everything feel easy. If you ever need anything else for auto, home, or renters insurance in Dallas, Oak Cliff, or nearby areas, we’re here 24/7. You can compare options anytime at www.teamluevano.com or call (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Gerald Lee

Gerald Lee

May 1, 2026

5  out of  5
rating by Gerald Lee
"Stefania sheathed very best I tell u. Was very helpful polite and professional"
We responded:
"Gerald, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Stefania cares a lot about our customers."
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Lexus Carmon

April 25, 2026

5  out of  5
rating by Lexus Carmon
"Great experience!!!"
We responded:
"Hi Lexus, Thank you so much for the 5-star love—really appreciate it! We’re glad you had a great experience with our team in Dallas, Oak Cliff, and the surrounding areas. If you ever need help with auto, home, or renters insurance or want to compare coverage, we’re here for you. Visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of DALESH PRASHAR

DALESH PRASHAR

April 24, 2026

5  out of  5
rating by DALESH PRASHAR
"Awesome communication by estaphanie"
We responded:
"Hi Dalesh, Thank you for the review! I’m glad to hear Estaphanie provided awesome communication—clear updates and fast responses are important, especially when you’re comparing auto, home, or renters insurance in Dallas, Oak Cliff, and nearby areas. If you’d like to review or compare options again, visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Lydia Torrez

Lydia Torrez

April 24, 2026

5  out of  5
rating by Lydia Torrez
"Very personable and professional. I received excellent service from Jason who did his due diligence and provided me with an excellent quote and coverage. I’m so happy I contacted State Farm…..PS they are in the Oak Cliff area and I love having a “real person” to speak with."
We responded:
"Hi Lydia, Thank you for your amazing review! I’m so glad you felt both personable and professional service from Jason, and that he did his due diligence to help you find an excellent quote and the right coverage. We love being the “real person” you can talk to—especially for customers in Oak Cliff, Dallas, and nearby areas. If you ever want to compare options for your auto, home, or renters insurance, feel free to visit us at www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Maria Lopez

Maria Lopez

April 23, 2026

5  out of  5
rating by Maria Lopez
"Overall experience was great. The staff was friendly and was able to help with my needs in a fast paced manner. Would definitely recommend coming to this location."
We responded:
"Hi Maria, Thank you for the 5-star review! We’re glad to hear our staff was friendly and able to help you quickly. We know insurance can feel time-sensitive, so we work hard to make the process smooth for clients in Dallas, Oak Cliff, and the surrounding areas. If you ever need to compare auto, home, or renters insurance options, you can visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Ashley Guadalupe

Ashley Guadalupe

April 16, 2026

5  out of  5
rating by Ashley Guadalupe
"Awesome customer service!"
We responded:
"Hi Ashley, Thank you for your positive review! We’re glad to hear you received awesome customer service. At our State Farm office in Dallas and Oak Cliff, we’re committed to making the insurance process easy and stress-free—whether you’re looking for auto, home, or renters coverage. If you ever want to compare options, please visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Yossmin Ramirez

Yossmin Ramirez

April 16, 2026

5  out of  5
rating by Yossmin Ramirez
"Best State Farm office, always looking to help and exceed expectations."
We responded:
"Hi Yossmin, Thank you so much for your amazing review! We’re truly grateful you feel supported and that our office consistently looks to help you and exceed expectations. That’s exactly what we aim to do for families in Dallas, Oak Cliff, and the surrounding areas—whether you need auto, home, or renters insurance coverage or want to compare options. Whenever you need anything, please visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Rebecca Medina

Rebecca Medina

April 16, 2026

5  out of  5
rating by Rebecca Medina
"Stefania was and is very helpful always has an answer to my questions I do recommend Luevano Office thank you for your assistance Stefania."
We responded:
"Hi Rebecca, Thank you for your wonderful review! I’m so glad Stefania has been consistently helpful and always has an answer for your questions. Our team in Dallas and Oak Cliff truly works hard to make sure you feel supported and informed with your auto, home, or renters insurance. If you ever need to compare coverage or just want a second opinion, please visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of James Beam Jr

James Beam Jr

April 15, 2026

5  out of  5
rating by James Beam Jr
"Estephanie was great. Very thorough, and very gracious."
We responded:
"Hi James, Thank you for your positive review! We’re glad to hear Estephanie was great—thorough, gracious, and focused on making sure you had all the information you needed. That’s exactly how we serve clients in Dallas, Oak Cliff, and the surrounding areas for auto, home, and renters insurance. If you ever want to compare options, please visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of aurelio Hernandez

aurelio Hernandez

April 14, 2026

5  out of  5
rating by aurelio Hernandez
"Thank you for helping me today"
Profile photo of Crystal Jones

Crystal Jones

April 13, 2026

5  out of  5
rating by Crystal Jones
"Amazing customer service. I am so glad I have State farm as my insurance company they go to war for me when I'm right and need help,with any claims they make everything a little bit more bearable .Thank you State farm 💖💯"
We responded:
"Hi Crystal, Thank you for your heartfelt review! We’re honored to be your trusted insurance company and proud to stand by you when it matters most. Providing compassionate and reliable support during claims and beyond is our commitment to clients in Dallas, Oak Cliff, and surrounding areas. If you or anyone you know needs personalized auto insurance solutions, please visit www.teamluevano.com or call us at (214) 337-8888. Thanks again for choosing State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Profile photo of Gernier Rafael

Gernier Rafael

April 10, 2026

5  out of  5
rating by Gernier Rafael
"Muy buen servicio!!!"
We responded:
"Hola Gernier, ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un muy buen servicio. En nuestra oficina de State Farm en Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada para que encuentres el mejor seguro de auto, hogar o renta según tus necesidades. Si quieres comparar opciones o cotizar, por favor visita www.teamluevano.com o llámanos 24/7 al (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Jimmy Garcia

Jimmy Garcia

April 10, 2026

5  out of  5
rating by Jimmy Garcia
"Thank you for your help"
We responded:
"Hi Jimmy, Thank you for your positive review! We truly appreciate you choosing our team. If you or anyone you know in Dallas, Oak Cliff, or the surrounding areas needs help comparing auto, home, or renters insurance options, we’re here for you—just visit www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Daniel Gonzalez

Daniel Gonzalez

April 9, 2026

5  out of  5
rating by Daniel Gonzalez
"Stefania Landeros Is great agent for the company! Carlos agency is amazing been with them for over 5 years."
We responded:
"Hi Daniel, Thank you so much for your wonderful review! I’m glad to hear Stefania Landeros has been great for you, and that you’ve had an amazing experience with our Carlos Luevano team for over 5 years. We truly appreciate your loyalty and the trust you place in us here in Dallas, Oak Cliff, and the surrounding cities. If you or anyone you know is looking to compare auto, home, or renters insurance quotes, we’d be happy to help—just visit us at www.teamluevano.com or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Profile photo of Roberto Lenin

Roberto Lenin

April 6, 2026

1  out of  5
rating by Roberto Lenin
"Bad experience, these place is the worse ,the agent and owner is very bad experience ,dont go these office that persons are not alvalible to be helpful and give me what I paid, is a long waist time more than 1 hour ,and looks like are not prepared by these job ,never fix my issue and 1 agent online resolved just 1 min ,is trash all here."
We responded:
"I am sorry to hear about your frustration. Our agency always aims to provide clear guidance and excellent service. In this case, the type of insurance unfortunately falls outside of underwriting guidelines for the coverage available through State Farm. When a business activity becomes ineligible, we’re required to follow those guidelines and cannot issue or modify coverage in a way that would leave a client improperly insured. Our team explained the situation and the limitations of the endorsement available. We truly wish you success with your business and appreciate the opportunity we had to serve you. Calos Luevano, State Farm Agent 24/7 (214) 337-8888 www.TeamLuevano.com "