State Farm® Insurance Agent Carlos Luevano Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Klaudijus Zilenas
March 23, 2026
5
out of
5
rating by Klaudijus Zilenas
"Easy phone call. Easy insurance setup."
We responded:
"Hi Klaudijus, Thank you for your kind words! We’re glad to hear that your insurance setup was quick and easy. At our Dallas and Oak Cliff office, we strive to make getting auto, home, or renters insurance simple and hassle-free. If you or anyone you know needs personalized coverage or wants to compare options, please feel free to visit us or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Maribel Solache
March 20, 2026
5
out of
5
rating by Maribel Solache
"I always find my self choosing State Farm from any other insurance especially this agency!!"
We responded:
"Thank you Maribel! We ❤️ your passion for State Farm! We appreciate you letting us serve your Insurance and Financial Services needs plus beyond! Carlos Luevano and Team "
Maricela Leon
March 20, 2026
5
out of
5
rating by Maricela Leon
"Good costumer service"
We responded:
"Hi Maricela, Thank you for your positive feedback! We’re glad to hear you received good customer service from our team. At our Dallas and Oak Cliff office, we’re dedicated to providing personalized auto, home, and renters insurance solutions to meet your needs. If you or anyone you know would like to compare coverage options or get a free quote, please don’t hesitate to visit us or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Isabel Montemayor
March 20, 2026
5
out of
5
rating by Isabel Montemayor
"I had such an amazing experience working with Stefania at State Farm. I truly can’t say enough good things about her. I initially reached out with a lot of questions while getting quotes for my boss vehicles and she was incredibly patient, kind and thorough the entire time. She took the time to explain everything clearly and never made me feel rushed. She even helped me get a policy set up for my own car as well. What really stood out to me is that their office closes at 5pm and she stayed on the phone with me until around 7:30pm!!! just to make sure everything was taken care of. She answered all my questions, waited while I gathered information, and made the whole process feel easy and stress-free. Her level of customer service is truly exceptional—she went above and beyond, and it genuinely means a lot. This was my first time working with this office and I’m so happy I did. I’m really grateful to have her as my agent moving forward. Thank you again Stefania—you are amazing!!!! ☺️"
We responded:
"Hi Isabel, Thank you so much for your wonderful and detailed review! I’m thrilled to hear that Stefania provided such exceptional, patient, and thorough service, going above and beyond to make your experience stress-free and easy. At our Dallas and Oak Cliff office, we pride ourselves on delivering personalized auto, home, and renters insurance solutions with that same level of care. If you or anyone you know needs trusted coverage or wants to compare quotes, please feel free to visit us or call 24/7 at (214) 337-8888. We truly appreciate your trust and look forward to serving you again! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888 "
Lucy Bocanegra
March 18, 2026
5
out of
5
rating by Lucy Bocanegra
"Thank you yossmin for helping me today so kind and sweet. Willing to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mic
March 17, 2026
5
out of
5
rating by Mic
"Jason was amazing super nice helped me get the best possible rate!"
We responded:
"Hi Mic, Thank you for your fantastic review! I’m glad to hear Jason was able to help you find the best possible rate with friendly and attentive service. At our Dallas and Oak Cliff office, we’re committed to providing personalized auto, home, and renters insurance solutions tailored to your needs. If you or anyone you know is looking for trusted coverage or wants to compare quotes, please visit us or call 24/7 at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Felipe Guel
March 13, 2026
5
out of
5
rating by Felipe Guel
"Gracias Yossmin por tu tiempo y servicio"
We responded:
"Hola Felipe, Muchas gracias por tus amables palabras. Me alegra saber que Yossmin te brindó un excelente servicio y dedicó tiempo para ayudarte. En nuestra oficina de Dallas y Oak Cliff, nos comprometemos a ofrecer soluciones personalizadas de seguro de auto, hogar y renta. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda, no dudes en visitarnos o llamarnos 24/7 al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Rebecca Gonzalez
March 13, 2026
5
out of
5
rating by Rebecca Gonzalez
"Stefanía, was a great help and she took her time to explain everything so that I could understand."
We responded:
"Hi Rebecca, Thank you for your kind words! I’m glad Stefania took the time to explain everything clearly and provide you with helpful service. At our Dallas and Oak Cliff office, we’re dedicated to offering personalized auto, home, and renters insurance solutions that meet your needs. If you or anyone you know wants to compare coverage options or get a free quote, please feel free to visit us or call 24/7 at (214) 337-8888. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Rodolfo Flores
March 11, 2026
5
out of
5
rating by Rodolfo Flores
"Great service from Ashley!"
We responded:
"Hi Rodolfo, Thank you for your kind feedback! We’re glad to hear Ashley provided you with great service. At our Dallas and Oak Cliff office, we’re committed to delivering personalized auto, home, and renters insurance solutions tailored to your needs. If you or anyone you know is looking for trusted coverage or wants to compare quotes, please visit us or call 24/7 at (214) 337-8888. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Kassandra Rodriguez
March 10, 2026
5
out of
5
rating by Kassandra Rodriguez
"The experience for setting up a policy was great. Jason has great customer service and made it easy to commit to the policy. This was the best experience I’ve had in a while."
We responded:
"Hi Kassandra, Thank you for your wonderful review! I’m glad Jason was able to make setting up your policy easy and provide excellent customer service. At our Dallas and Oak Cliff office, we’re dedicated to delivering personalized auto, home, and renters insurance solutions that fit your needs. If you or anyone you know wants to compare coverage options or get a free quote, please feel free to visit us or call 24/7 at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Amy McCormick
March 10, 2026
3
out of
5
rating by Amy McCormick
"UPDATE: Carlos Luevano, Jr called me directly to find out exactly what happened and when the miscommunication started so he could train his agents better going forward. I really do appreciate the call and his dedication for doing better. I have changed my review from 1 to 3 stars. We have been with State Farm and worked with not only Jason but also Carlos and I can say it was really great in the beginning but as soon as the policy renewed, kindness and good customer service went out the door. Not only did we get charged almost double without any notification but it also took 2 days to get any response back and when we did, our agent refused to talk to us. Extremely disappointed and we made sure to change insurance companies right then and there. Think twice before working with them."
We responded:
"Hi Amy! Thank you for sharing your feedback. I’m very sorry to hear that you felt disappointed with your experience — that is not the standard we strive for in our office. Insurance premiums can only change mid-term due to insured requested changes that adjust them up or down and sometimes change at renewal due to factors such as statewide rate adjustments, claim trends, or underwriting changes. These adjustments are determined at the company level. Our goal is always to review those changes with our customers and help them explore options to adjust coverage or find savings when possible. If at any point it felt like we were not responsive or available, I sincerely apologize for that experience. We value every customer and would have welcomed the opportunity to review the policy together and address any concerns. If you are open to it, I would still be happy to personally review the situation with you. Thank you again for your feedback. Carlos Luevano, State Farm Agent Mobile 214-810-6236 "
![Profile photo of Cresent [LiveSoundGirl]](https://ephemera.mirus.io/imgr/250x0/https://lh3.googleusercontent.com/a-/ALV-UjWQdhq1tJgM36jbkLlBrnhqBuVd-FxnULxdOMqb_WVmoArSNF8-=s120-c-rp-mo-br100)
Cresent [LiveSoundGirl]
March 6, 2026
5
out of
5
rating by Cresent [LiveSoundGirl]
"Jason O. is one of the best reps I’ve worked with. Ever. He was very thoughtful, charismatic and thorough; gave me all the information I needed, was patient and answered all my questions. He kept my best interests in mind. 100/10."
We responded:
"Hi Cresent, Thank you so much for your fantastic review! I’m thrilled to hear that Jason provided thoughtful, thorough, and patient service while keeping your best interests at heart. At our Dallas and Oak Cliff office, we’re dedicated to delivering personalized auto, home, and renters insurance solutions tailored to your needs. If you or anyone you know is looking for trusted coverage in the area, please don’t hesitate to visit us or call 24/7 at (214) 337-8888. We truly appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Marinda Austin
March 5, 2026
5
out of
5
rating by Marinda Austin
"Jordan was the best he has good customer service skills and stay with me to be sure I understood my policy he was so good he convinced me to bundleGreat job JORDAN"
We responded:
"Hi Marinda, Thank you for your great review! Jason is dedicated to making sure our clients understand their policies and feel confident in their coverage choices. We’re glad he could help you see the benefits of bundling your insurance for even better value. For anyone in Dallas, Oak Cliff, or surrounding cities looking for trusted auto, home, or renters insurance, please call us anytime at (214) 337-8888 or visit our office. We’re here 24/7 to assist with quotes and comparisons. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
jesus cortez
February 27, 2026
5
out of
5
rating by jesus cortez
"Gracias por tu servicio Yossmin muy hamable"
We responded:
"Hola Jesus, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin te brindó un servicio muy amable. En nuestra oficina de Dallas y Oak Cliff, nos comprometemos a ofrecer atención personalizada y soluciones confiables de seguro de auto, hogar y renta. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda, no dudes en visitarnos o llamarnos 24/7 al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
daniel elias
February 27, 2026
5
out of
5
rating by daniel elias
"Gracias por tu servicio yossmin"
We responded:
"Hola Daniel, Muchas gracias por tus amables palabras. Me alegra saber que Yossmin te brindó un excelente servicio. En nuestra oficina de Dallas y Oak Cliff, nos dedicamos a ofrecer soluciones personalizadas de seguro de auto, hogar y renta para nuestros clientes. Si tú o alguien que conoces necesita comparar opciones o recibir asistencia, no dudes en visitarnos o llamarnos 24/7 al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Herminia Sandoval
February 27, 2026
5
out of
5
rating by Herminia Sandoval
"Gracias por tu servicio Yossmin"
We responded:
"Hi Herminia, Thank you for your positive review! We’re glad to hear you had a great experience with us. If you or anyone you know in Dallas, Oak Cliff, or the surrounding areas is looking for reliable and affordable auto insurance, please don’t hesitate to reach out. We’re here to provide personalized coverage and excellent service tailored to your needs. Looking forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Erwin Rodriguez
February 27, 2026
5
out of
5
rating by Erwin Rodriguez
"Great service"
We responded:
"Hi Erwin, Thank you for your positive feedback! We’re glad to hear you received great service from our team. If you or anyone you know in Dallas, Oak Cliff, or the surrounding areas is looking for trusted auto, home, or renters insurance, please feel free to visit us or call 24/7 at (214) 337-8888. We’re here to provide personalized coverage and help you find the best options for your needs. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Eduardo Lopez
February 26, 2026
5
out of
5
rating by Eduardo Lopez
"Great customer service."
We responded:
"Eduardo, Great service for a great customer! - Carlos"
Placido Parra
February 25, 2026
5
out of
5
rating by Placido Parra
"Yossmin fue muy hamable y comprensiva conmigo"
We responded:
"Hola Placido, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin fue muy amable y comprensiva contigo. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por brindar un servicio personalizado y soluciones confiables de seguro de auto, hogar y renta. Si tú o alguien que conoces necesita ayuda o desea comparar cotizaciones, no dudes en visitarnos o llamarnos 24/7 al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Joe Esparza
February 20, 2026
5
out of
5
rating by Joe Esparza
"Great service from Ashley!"
We responded:
"Hi Joe, Thank you for your kind words! We’re glad Ashley could provide you with great service. At our Dallas and Oak Cliff office, we’re proud to offer personalized auto, home, and renters insurance solutions tailored to meet the needs of our community. If you or anyone you know is looking to compare insurance options or get a free quote, please don’t hesitate to visit us or give us a call. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Noe Perez
February 18, 2026
5
out of
5
rating by Noe Perez
"Gracias por tu tiempo yossmin muy hamable"
We responded:
"Hola Noe, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin te brindó un servicio amable y dedicado. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada y soluciones confiables de seguro de auto. Si tú o alguien que conoces necesita comparar cotizaciones o recibir ayuda, no dudes en visitar www.teamluevano.com o llamarnos al (214) 337-8888. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Jose Landeros
February 11, 2026
5
out of
5
rating by Jose Landeros
"Las señoritas de enfrente me tratan muy bien!"
We responded:
"Hola José! Muchas Gracias por las 5 estrellas 🌟! Las agentes enfrente siempre están listas para asistir con servicio al cliente. Carlos Luevano y Equipo"
CLARENCE James
February 9, 2026
5
out of
5
rating by CLARENCE James
"My dad was having an issue with his bill. He had been calling for ,3 days and to no avail . On Monday , Feb 9th and Jason took care of us in about 10 minutes. He was pleasant and answered all of the 82 year old questions. He also placed his account back on every 3 months for payment. He was very patient and considerate. He advised my Dad could call him at anytime! Kudos to you Jason! Customer care is everything!"
We responded:
"Hi Clarence, Thank you for sharing this wonderful feedback! I’m so glad Jason was able to assist your dad promptly and patiently, making the billing process smooth and stress-free. Providing exceptional customer care to our clients in Dallas, Oak Cliff, and surrounding areas is our top priority. If you or your family need help with auto, home, or renters insurance, feel free to reach out anytime. We’re here to provide personalized service and competitive quotes tailored to your needs. Carlos Luevano - State Farm Insurance Agent 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 24/7 Phone: (214) 337-8888"
Bobby Lee
February 9, 2026
5
out of
5
rating by Bobby Lee
"Thank you yossmin for you help"
We responded:
"Hi Bobby, Thank you for your kind words! I’m glad Yossmin was able to assist you. At our Dallas and Oak Cliff office, we’re committed to providing personalized and reliable auto insurance solutions to meet your needs. If you or anyone you know is looking for competitive quotes or trusted coverage, please visit www.teamluevano.com or call us anytime at (214) 337-8888. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"
Emely Villegas
February 9, 2026
5
out of
5
rating by Emely Villegas
"Yossmin fue muy linda y me ayudo a conectar el Drove Safe and Save."
We responded:
"Hola Emely, Muchas gracias por tu amable comentario. Me alegra saber que Yossmin te ayudó con el programa Drive Safe & Save. En nuestra oficina de State Farm en Dallas, Texas, nos dedicamos a brindar un servicio personalizado y soluciones de seguro de auto confiables para clientes en Dallas, Oak Cliff y ciudades cercanas. Si tú o alguien que conoces quiere comparar cotizaciones o necesita asistencia, no dudes en visitar nuestro sitio web www.teamluevano.com o llamarnos al (214) 337-8888. ¡Esperamos poder ayudarte nuevamente pronto! Carlos Luevano - State Farm Insurance Agent (214) 337-8888 3225 Fort Worth Ave Suite 170, Dallas, TX 75211 www.teamluevano.com"