State Farm® Insurance Agent Carlos Luevano Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Xochilt Alvarez
February 5, 2026
5
out of
5
rating by Xochilt Alvarez
"Had an in-office visit on February 2, 2026 to pay my home/auto bill. I was attended by Stephania and she went above and beyond to not only take care of my payment, but also set up my online billing passwords. She gave exceptional customer service and I highly recommend this office for their professionalism!"
Gerardo Figueroa
February 4, 2026
5
out of
5
rating by Gerardo Figueroa
"Ashley assisted me through the phone great service!"
Cj Harris
February 4, 2026
5
out of
5
rating by Cj Harris
"I’m always speaking with Estephanie and Jason and I must say anytime I call and talk with them about anything pertaining to my policy , they’re always so professional, very great personalities! They are going to try and find you the best rates depending on your needs… Literally feels like you’re talking with friends/ family . Another thing I love is if it’s something they have to escalate they most definitely will reach out to you in a timely manner to follow up . The whole office is excellent but these two are who I normally talk to ."
Juan Ventura
February 2, 2026
5
out of
5
rating by Juan Ventura
"Exelente servicio al cliente,se los recomiendo Gracias al agente Jason por ayurme."
Sarah Huerta
January 29, 2026
5
out of
5
rating by Sarah Huerta
"Jason is truly a standout agent, the kind of professional who makes the entire process feel easier, calmer, and genuinely enjoyable from start to finish. He’s incredibly patient and never rushes decisions, taking the time to really understand needs, concerns, and goals, which makes working with him feel personal rather than transactional. His understanding nature creates a sense of trust—you always feel heard and respected, no matter how big or small the question is. Jason also excels at staying in contact; his communication is consistent, clear, and reassuring, so you’re never left wondering what’s happening or what the next step might be. On top of all that, he brings a great sense of humor to the table, which lightens stressful moments and makes conversations feel natural and comfortable. That balance of professionalism, attentiveness, and genuine warmth sets him apart, making him not just a great agent, but someone you’re genuinely glad to work with and confident recommending to others.Thank you Jason for all your help 👍👍👍👍👍👍👍👍💯💯💯💯"
Karen Nunez
January 29, 2026
5
out of
5
rating by Karen Nunez
"Ashley assited me today ,she was very helpful."
Crystal Jones
January 27, 2026
5
out of
5
rating by Crystal Jones
"Amazing customer service. I am so glad I have State farm as my insurance company they go to war for me when I'm right and need help,with any claims they make everything a little bit more bearable .Thank you State farm 💖💯"
Alma Flores
January 27, 2026
5
out of
5
rating by Alma Flores
"Today Ashley Castaneda,helped me out with a payment she was very helpful amd patient with me.Thank you"
Marcelo venegas
January 26, 2026
5
out of
5
rating by Marcelo venegas
"Overall great customer service via phone and in person as well."
Eduardo Torres
January 26, 2026
5
out of
5
rating by Eduardo Torres
"Hoy hablé con Ashley Castañeda ,su trabajo lo iso muy bien ,buen servicio."
Jennifer Ramirez
January 23, 2026
5
out of
5
rating by Jennifer Ramirez
"Estephanie was Amazing today. Very knowledgeable and caring. Way to go!"
We responded:
"Hi Jennifer, Thank you so much for your wonderful review! We're thrilled to hear that Estephanie provided you with knowledgeable and caring service—that's exactly the experience we strive to deliver every day at our State Farm office. Whether you're looking for a new auto insurance quote, exploring online quote options, or need assistance with home, renters, life, or business insurance, we're here to help you every step of the way. If you or anyone you know needs a personalized insurance review or a quick quote, please don’t hesitate to call us at (214) 337-8888 or visit our website. We’re committed to being your good neighbor and trusted insurance partner. Thanks again for your kind words! Carlos Luevano & Team Carlos Luevano Jr - State Farm Insurance Agent 3225 Fort Worth Ave, Ste 170 Dallas, Texas 75211 (214) 337-8888"
Lauffayetta Johnson
January 21, 2026
5
out of
5
rating by Lauffayetta Johnson
"Marriann gave me great service. She explain in detail the insurance coverage I was receiving and what it covers. She also informed me of the difference in comp and collision coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Antonia Aguirre
January 21, 2026
5
out of
5
rating by Antonia Aguirre
"La mucchacha de entrance me ayudo con el setup de mi cuenta muy buen servicio"
We responded:
"Hola Antonia, Muchas gracias por tu comentario positivo. Nos alegra saber que la chica de la entrada te ayudó con el setup de tu cuenta y que recibiste un muy buen servicio. En nuestra oficina en Dallas y Oak Cliff, nos comprometemos a ofrecer atención personalizada y eficiente a todos nuestros clientes. Si tú o alguien que conoces necesita un seguro de auto confiable y a buen precio, no dudes en contactarnos. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Julie Steele
January 21, 2026
5
out of
5
rating by Julie Steele
"Jason Osorio was fantastic. Made me feel comfortable and made this process super easy and headache free as well as being super informative of all my options. He also saved me money! I am glad I choose Statefarm!"
We responded:
"Hi Julie, Thank you for your wonderful review! I’m thrilled to hear that Jason Osorio made the process easy, comfortable, and informative while helping you save money. At our Dallas and Oak Cliff office, we’re dedicated to providing personalized auto insurance solutions that fit your needs and budget. If you or anyone you know is looking for reliable coverage and great service, please don’t hesitate to reach out. We appreciate you choosing State Farm and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Willow Christine
January 21, 2026
5
out of
5
rating by Willow Christine
"Great service from Ashley"
We responded:
"Hi Christine, Thank you for your kind words! We’re glad to hear that Ashley provided you with great service. At our Dallas and Oak Cliff office, we strive to deliver personalized and reliable auto insurance solutions to all our clients. If you or anyone you know is looking for trusted coverage and competitive rates, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Angela Nunez
January 20, 2026
5
out of
5
rating by Angela Nunez
"me ayudó la muchacha Ashley. muy buen servicio"
We responded:
"Hola Angela, Muchas gracias por tu comentario positivo. Nos alegra saber que Ashley te brindó un muy buen servicio. En nuestra oficina de Dallas y Oak Cliff, nos esforzamos por ofrecer atención personalizada y soluciones confiables de seguro de auto. Si tú o alguien que conoces necesita ayuda con su seguro, no dudes en contactarnos. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Brayant Rico
January 20, 2026
5
out of
5
rating by Brayant Rico
"After having a rough week needing a car and insurance Jason made my process a lot easier and less stressful getting me the best insurance deal out of multiple companies that offered their services and helped me feel welcomed thank you again jason."
We responded:
"Hi Brayant, Thank you for sharing your experience! I’m glad to hear that Jason made a challenging week easier and less stressful by finding you the best insurance deal. We’re committed to providing welcoming, personalized service to all our clients in Dallas, Oak Cliff, and surrounding areas. If you or anyone you know needs reliable auto insurance coverage, please don’t hesitate to reach out. Thanks again for choosing State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Mary Paras
January 20, 2026
5
out of
5
rating by Mary Paras
"I was assisted by Ashley. Excellent service"
We responded:
"Hi Mary, Thank you for your kind words! We’re thrilled to hear that Ashley provided you with excellent service. At our Dallas and Oak Cliff office, we’re dedicated to offering personalized auto insurance solutions tailored to your needs. If you or anyone you know is looking for trusted coverage and competitive rates, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Jose Reza
January 20, 2026
5
out of
5
rating by Jose Reza
"Great service provide by Ashley!"
We responded:
"Hi Jose, Thank you for your great feedback! We're happy to hear that Ashley provided you with excellent service. At our Dallas and Oak Cliff office, we are committed to delivering personalized auto insurance solutions that meet your needs. If you or anyone you know is looking for trusted coverage and competitive rates, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Francisco Salceda
January 16, 2026
5
out of
5
rating by Francisco Salceda
"Gran Servicio! Me ayudo mucho Yosssmin"
We responded:
"¡Me alegra mucho saber que te ayudó! Si necesitas más asistencia o tienes alguna otra pregunta, no dudes en decírmelo. Estoy aquí para ayudarte."
Almedia Frost
January 16, 2026
5
out of
5
rating by Almedia Frost
"Thank you for your costumer service yossmin"
We responded:
"Hi Almedia, Thank you for your kind words! We're glad to hear that Yossmin provided you with excellent customer service. At our Dallas and Oak Cliff office, we strive to offer personalized and reliable auto insurance solutions. If you or anyone you know needs trusted coverage and great rates, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
cesar zavala
January 14, 2026
5
out of
5
rating by cesar zavala
"La señorita Estefania y el Srn Carlos me ayudaron de una manera muy amable y profesional, explicando todo claramente y despejando cada duda. Gracias a ambos"
We responded:
"Hola Cesar, Muchas gracias por tu comentario tan positivo. Me alegra saber que Estefania y yo pudimos ayudarte de manera amable y profesional, aclarando todas tus dudas. En nuestra oficina en Dallas y Oak Cliff, nos comprometemos a brindar un servicio claro y personalizado para que obtengas el mejor seguro de auto para tus necesidades. Si tú o alguien que conoces necesita asistencia con su seguro, no dudes en contactarnos. ¡Gracias por confiar en State Farm! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Myrtle Hall
January 10, 2026
5
out of
5
rating by Myrtle Hall
"Working with Jason Anderson is truly a breath of fresh air! He was able to get me a very competitive rate and took the time to explain all the differences in coverage. Jason was attentive and solutions focused while maintaining so much compassion for my needs. Thank you so much to the entire Carlos Luevano Jr. team at State Farm!"
We responded:
"Hi Myrtle, Thank you for your wonderful review! I’m thrilled to hear that Jason provided attentive, compassionate, and solutions-focused service while helping you secure a competitive rate. Our team at the Dallas and Oak Cliff office is dedicated to offering personalized auto insurance coverage that meets your unique needs. If you or anyone you know is looking for trusted insurance solutions in the area, please don’t hesitate to reach out. We appreciate your trust and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
gibran juarez
January 9, 2026
5
out of
5
rating by gibran juarez
"Agent Estephanie Ortiz very quick at responding to my concern/request."
We responded:
"Hi Gibran, Thank you for your positive feedback! I’m glad to hear that Estephanie Ortiz was quick and responsive to your concerns. At our Dallas and Oak Cliff office, we pride ourselves on providing timely and personalized service to meet your auto insurance needs. If you or anyone you know needs reliable coverage, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"
Talisha Johnson
January 9, 2026
5
out of
5
rating by Talisha Johnson
"Jason was a great person"
We responded:
"Hi Talisha, Thank you for your kind words! I’m glad to hear that Jason provided you with great service. At our Dallas and Oak Cliff office, we’re dedicated to offering personalized auto insurance solutions that meet your needs. If you or anyone you know is looking for reliable coverage and competitive rates, please don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! Carlos Luevano - State Farm Insurance Agent (214) 337-8888"